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Staff

Luis Reyes
Chief Executive Officer

Mr. Luis Reyes has been Chief Executive Officer and General Manager at Kit Carson Electric since 1993. Mr. Reyes began his work with Kit Carson Electric in 1984 as a System Engineer. He serves as Chairman and Director of National Rural Telecommunications Cooperative. He serves as Vice Chairman of National Rural Telecommunications Cooperative. He serves on the boards of the Kit Carson Museum, the Taos Business Alliance, Citizens of Economic Diversity, Leadership New Mexico.


Engineering

Chief Operations Officer: Richard Martinez rmartinez@kitcarson.com
Department Manager: David Santistevan dsantistevan@kitcarson.com
 
The Engineering Department's sole responsibility is the design of all electrical facilities belonging to the Cooperatives electrical distribution and transmission system. The department is responsible for all of the short term and long term planning of the electric system and its facilities placement, construction schedules, material specifications, implementation of facilities, required budgets and assuring that all short term and long term objectives have been met. Those objectives include the Two and Four-year engineering work plans, sectionalizing studies, 30 year long range plans, SCADA/Load Management Studies and design. System Inventory, (AMR) Automated meter reading and system reliability studies. The Engineering Department interacts with the Cooperatives other departments on construction designs, system maintenance, and cost issues pertinent to operation of the electrical systems. This assures that the member/owner will be receiving the most reliable, affordable and competitive electric service.
 

Administrative Services

Department Head: Carmella Suazo csuazo@kitcarson.com
Executive Secretary: Joyce Archuleta jarchuleta@kitcarson.com
 
The Administrative Department strives for professionalism because being professional implies competence, pride in ones work and dedication to excellence. Each employee is an important member of the Administrative Department and is responsible for helping to maintain an efficient office. This can be achieved through the constant efforts of each employee to expand, diversify and be continually prepared for changes that maintain the cooperatives endless aspiration to remain innovative and competitive. Department responsibilities include: prepare most correspondence for Management and Staff, handle consumer correspondence regarding billing complaints/payments, requests for service, trouble calls, maintains and records all minutes of Board Meetings, Staff Meetings and Office Meetings, process consumer payments received by mail, preparations for District/Annual meetings, operate the telephone switchboard, direct consumers to the proper department, filing/scanning of consumer records.
 

Billing Department

Customer Service Supervisor: Annette Rael arael@kitcarson.com
Collections/Cashier Supervisor: Ophelia Trujillo otrujillo@kitcarson.com
 
It is the responsibility of the Billing Department to create, service, maintain and bill all member accounts in accordance with Public Regulatory Commission rules and Cooperative policies. It is our primary goal and responsibility to meet and exceed the expectations of the membership in providing the best service possible. It is our ambition to utilize every opportunity and tool available to us in making sure that the membership receives excellent service with competence and professionalism. As a department we will strive to continuously improve and expand current services for our members, offering convenience and ease.
 

Human Resources / Safety

Human Resource Manager: Andrea M. Chavez amchavez@kitcarson.com
Safety Coordinator: Richard Garcia-Safety Coordinator rgarcia@kitcarson.com

 
Human Resource Staff: Michael Santistevan msantistevan@kitcarson.com
Maintenance: Jake Ortega
 
 
This Department is concerned with maximizing employee competency and motivation, the desired end being enhanced productivity, and to involve those activities necessary for the planning and delivery of products (or services) from the Cooperative to the customer and to meet the organizations objectives.
 
Human Resources - The department is responsible for administering the employee benefits, reviewing applications, recording all internal functions with regard to policy and procedure, orientates all new employees, and monitors probationary work time of employees.
 
 

Public Information Officer

Andrew T. Gonzales  agonzales@kitcarson.com

Public Relations/Marketing – The department creates programs and services to promote the Cooperative to its consumers and potential consumers, including press releases, advertising, radio programs, presentations, public receptions, public speaking, editor of newsletter, (internal and external). The department also works with the business community to promote economic development within the


Meter Department

Meter Department Supervisor: Glen Romero gromero@kitcarson.com
Journeyman Meterman: Gary Martinez gmartinez@kitcarson.com
 
The Meter Department continues to be responsible for the generation of revenue in the area pertaining to metering and all aspects related to metering i.e. Installation and maintenance of PT's and CT's not only at a commercial level, but also includes our own sub stations.
 
Our daily work activities include not only reading meters but the installation and maintenance of our AMR/AMI systems, which include at this time Cannon, Fujitsu Turtle Meters. These vary from single phase to three phase, secondary metering to primary metering. The meter department is responsible for initial preparation  and programming of all these meters as well.
 
The meter department maintains records according to the New Mexico Public Regulatory Commission as well as those requirements of Kit Carson Electric Cooperative Inc. The Meter Department endeavor is to maintain a highly efficient and professional service. We also strive to up hold a positive working relationship with our consumers; as with all our departments.
 

Finance

Department Head: Johnny Valerio jvalerio@kitcarson.com
Warehouse Supervisor: Paul Martinez pmartinez@kitcarson.com
 
The accounting departments objective is to fulfill the general accounting, financial, and materiel management function responsibilities. This department ensures the fairness and integrity of the financial statements by maintaining the accounting records in accordance with generally accepted accounting principals, RUS borrower procedures and mortgage requirements, and the Uniform System of Accounts. We believe in creating and enforcing strong internal control policies in order to safeguard cooperative assets. We maintain accurate accounting records and respond promptly to financial requirements.
 

Operations

Overhead Construction: Ray Rael rrael@kitcarson.com
URD Construction: Dennis Gonzales dgonzales@kitcarson.com
  
The Operations Department is responsible for construction and maintenance of distribution lines and service facilities of the electrical lines in our service area. Electric safety and efficient service is our main concern to our members. Several maintenance programs have been developed to ensure reliable service during last four years such as have constructing two substations in Ojo Caliente and Penasco, upgrading the power lines in Angel Fire and Taos Pueblo. We have worked closely with the New Mexico Department of Transportation to upgrade the power lines in El Prado, Paseo de Canon and Gusdorf Road. These upgrades to the electrical system ensure that our members receive the most reliable electrical service. We are continually moving forward to serve our members in the KCEC Service area.    Annual maintenance of our service area is also an important tool in continuing our goal in lower outages in all Districts. Also several conversions of the existing electrical system have been scheduled for 2009 and are further upgrades are outlined in the 2010-2014 four-year-work plan. In addition we have utilized two tree trimming crews to help maintain and reduce outages. With the continued implementation of a full-time maintenance program and the construction of greatly required system improvement projects, we feel very confident the service will continue to improve. We are continually working on improving our reliability to our members.
 
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