Dear KCI Customer,
Beginning April 1, 2025, there will be a 3% convenience fee on all credit and debit card charges.
There will not be a convenience fee for using a checking account. If you are on autopay with either a credit or debit card and would like to switch to using your checking account, please provide us with a voided check or a picture of your check, and a CSR will be happy to update your information for you.
If you prefer and already know your routing number and account number, you can make these changes through the payment portal at https://vportal.visp.net/kitcarson/.
To avoid errors, we will not take check information over the phone to make these changes.
If you have any questions, please call our office at 575-758-4838. Thank you for being a valued Kit Carson Internet customer.
Sincerely,
KCI Management